Privacy Policy & Terms of Use



Thank you for visiting: Camachos Pottery (the “Company”) and our website. We are so happy you are here. Your privacy is very important to us and we want you to enjoy your experience while browsing. This Privacy Policy describes the types of information the company receives from communication(s) received through this website.


Consistent with Federal and State law, this policy describes our privacy practices regarding information collected from users of this website. This policy describes what information is collected and how that information is used. This privacy policy only applies to this website. Therefore, you should examine the privacy policy of any website, including other websites, that you access while using this website. For purposes of this policy, "personal information" means any information concerning a natural person, as opposed to a corporate entity, which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. We only collect personal information about you when you provide that information voluntarily by sending an e-mail or by initiating an online transaction or submitting an inquiry.


Privacy & Your Information


We take protecting your information, privacy, and security very seriously and make every effort to protect your information. While we take every reasonable measure to keep your information secure, by submitting information on this website including but not limited to: personal information, data, information, address, e-mail addresses etc., we cannot be held responsible for any data that is breached or hacked due to cybercriminals. As such, the transmission of sensitive and confidential information should be avoided.


Any personal information submitted through this website including but not limited to your name, address, e-mail address, telephone number, credit card information, etc. shall not be sold to any third-party. However, the company is not responsible for any and all information that is hacked by cybercriminals. As such, in consideration of the above, you understand the risk in submitting your personal information including your payment information on this website. The Company provides you the opportunity to agree to decline to give your personal information. As standard practice, we do not sell or otherwise transfer any information collected through this site to third parties. However, we may disclose your personal information to our service providers for the purpose of providing our services to you, if necessary. Finally, the Company makes no guarantee that this Website, or the server used to host this Website by any third-party vendor, is free of viruses, worms, or other elements or codes that manifest contaminating or destructive properties.


Services & Confidentiality


Any information provided through this website shall not be considered confidential. Accordingly, no confidential information about you should be submitted through this website. The Company is not responsible for any confidential information transmitted by you through this website.


Nothing contained on this website should not be considered professional advice, rather for the sole purpose of information and education related to our products and/or services. Unless specifically mentioned on the Website, the Company does not endorse any product or service mentioned herein, unless provided otherwise. Any third-party material or third-party website referenced on this website, does not necessarily reflect the opinions or policies of this company. The Company assumes no responsibility or liability for the accuracy or completeness of the content contained in third-party materials or on third-party websites, that may from time to time, be referenced on this Website. The Company cannot be held liable or responsible for any content that is shared on any third-party sites. The opinions and content provided and/or shared by any third-party sites not affiliated with the Company are not the opinions or policies of the Company.




You shall have the right to unsubscribe to any email subscriptions and/or correspondence from the Company by clicking on the word “unsubscribe” in the subject line of the email OR in the body of the email message.


Information Collected


The collection of information through this website and the disclosure of that information are subject to the provisions of the Internet Security and Privacy Act. From time to time, we may collect domain information in an effort to help us analyze how our visitors use this site. This data allows us to become more familiar with who visits this site, how often, and other analytical data. The Company uses this information to improve its web-based content. This information is collected automatically and requires no action on your part. Once information has been submitted, there is no means to delete any information which you have submitted through this site.


Cookies Policy


Cookies are small text files that websites place on the computers and mobile devices of people who visit those websites. These text files allow our website to remember your device and how you interacted with the website, which is useful for a number of different purposes.


The use of cookies is a standard practice among Internet websites and cookies may be used on this website to enhance or customize your visit to this website. The software and hardware you use to access the website allows you to refuse new cookies or delete existing cookies. Refusing or deleting these cookies may limit your ability to take advantage of some features of this website. This company does not use your information to sell or distribute your information to third-parties.



External and Third-Party Links


By clicking a link to another website that is on this website, you assume the risk of anything that shall arise as a result of clicking on external or third-party link.


Contact Us


If you have any questions or concerns regarding this Privacy Policy, Terms of Use, and/or Disclaimer, please contact us at: CAMACHOS POTTERY at:


Terms of Use


By voluntarily visiting this site, you understand that any dispute over privacy is subject to this Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the State of North Carolina. 


Refund Policy


The Company does not under any circumstances refund any purchases made through this website or any of the Company’s third-party payment service providers, for any products or services purchased in connection with the services provided by the Company. Although we do our best to ensure that our customers and clients are fully satisfied, any issues or concerns related to the purchase of any product or services should be directed us by e-mail at: However, under no circumstances shall the Company issue any refunds UNLESS the merchandise that is received is DAMAGED, BROKEN, and/or DESTROYED UPON RECEIPT. In the event the product received is damaged, broken, and/or destroyed upon receipt of the product, please contact immediately to request a refund within 10 days of receipt of the damaged product/good. No refunds will be made after 10 days of receipt of the damages product/good. If you desire a replacement product/good, you may be eligible for a replacement, if and only if, the product/good is available—there are no guarantees or warranties that the product/good will be available as the product/good created by the Company, are customized and handmade. Any refunds that may be issued are solely at the discretion of the Company under a case-by-case basis. This does not negate any portion of this no-refund policy. Note: if your return is approved, you will need to cover the costs associated with sending the items back to us.


Cancellation Policy


All products and/or goods purchased through the website and/or any other third-party administrator of the Company’s products, may not be cancelled once the order is placed. In the event that an incorrect product or good was purchased, please contact Any and all purchases are subject to the Refund Policy of the Company (please see, Refund Policy).


This Privacy Policy was most recently updated May od 2024. 



Credit Card Authorization Policy for Online Transactions

By purchasing a product or good through this website or any of our third-party payment service providers, you authorize Camachos Pottery to process your credit card payment through our service provider, Shopify, PayPal, and/or any other provider that the Company utilizes. We securely use Shopify, PayPal, and/or any other service provider to process all transactions on this website. All prices herein may be subject to applicable State Sales tax for all transactions. You should read the terms, conditions, and other policies contained on Shopify and/or PayPal’s website by clicking Shopify, PayPal. Upon check out, by clicking on "Agree" and submitting payment you waive any rights or claims against the Company for any cybercriminal activity or hacking of your personal information and/or credit card information including but not limited to fraud.  By also proceeding with payment and the purchase of any product or service on this website you hereby agree to the Cancellation Policy & Refund Policy and understand that your credit card may be charged for cancelled sessions, services, or bookings in accordance with the Cancellation Policy.

This Payment Authorization Terms & Conditions Policy was most recently updated in July of 2022.


Shipping Policy


Orders purchased through the Company’s website, shall be subject to a shipping charge in addition to the price of the product/good and applicable sales tax. All orders placed may be shipped directly from the Company’s headquarters and/or warehouse OR orders may be shipped directly from a third-party shipping vendor/carrier, Printful. For additional information regarding Printful’s policies, please visit their website at: for their full policy and shipping practices/policies. The Company cannot be held liable for any delays or issues related to shipping if the product/good purchased is shipped by the Company’s third-party vendor/carrier, Printful. For any products shipped directly from the Company, it will take approximately 3-5 business days to create the product and fulfill an order, thereafter shipping time will depend on the product availability and delivery destination. The Company cannot guarantee and/or warrant any shipping time and/or the date of arrival. For expedited shipping, if available, an additional fee may be applied to the order. For inquires related to shipping and/or expedited shipping/customized orders, please contact International shipping currently unavailable.


Disclaimer for Pottery & No Guarantees or Representations


The Company cannot guarantee or represent that any of the products sold on this website will look and/or appear exactly as they do on the website when received in person. There may be variations in color, size, and or print when received. Please refer to the Company’s Refund Policy accordingly.

Further, we cannot be responsible for any products that are damages and/or broken after the product has been received intact. Pottery is very fragile and must be handled with care. We cannot refund and/or replace an item that was received intact and later broken when handled. Further, we not responsible for any scratches made on counter tops, coffee tables, dining room tables, other pottery, or any other surface. The pottery we make may be hard and may scratch surfaces. Any pottery can scratch another surface. How the pottery is handled and what the pottery comes in contact with could determine if it does or does not scratch and the Company cannot be liable and/or responsible for any damage the pottery may cause. For additional information, please refer to the Company’s Refund Policy accordingly.